BOOKING TERMS & CONDITIONS

Last updated: 30 October 2026

These Booking Terms & Conditions apply to all fitness holidays, retreats, group fitness experiences and associated activities organised and delivered by MovX Group Ltd, trading as Fit ESCAPE ("Fit ESCAPE", "we", "us" or "our").

By submitting a booking, paying a deposit or participating in a Fit ESCAPE event, you ("the participant", "you" or "your") agree to these Terms & Conditions, together with the relevant event-specific booking information and any applicable additional terms.

Please read these Terms carefully before making a booking. If you do not understand any part of these Terms, please contact us before proceeding.

1. Company Information

Fit ESCAPE is a trading name of:

MovX Group Ltd
Company registration number: 16885534
Registered office: Unit A, 82 James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE
Trading as: Fit ESCAPE
Website: www.fitescapeholidays.com
Email: movxgroup@gmail.com

Throughout these Terms, references to Fit ESCAPE mean MovX Group Ltd trading as Fit ESCAPE.

2. Scope of Services

2.1. Fit ESCAPE organises and provides fitness-based holiday experiences, retreats, group fitness sessions, workshops and associated group activities at selected destinations in the UK and internationally.
2.2. Depending on the event, the services provided by Fit ESCAPE may include:

Scheduled Kangoo Jumps® and rebound fitness sessions.
Dance, aerobic and other group fitness activities.
Fitness workshops and instructor-led sessions.
Selected group activities and experiences.
Social gatherings and organised group experiences.
Access to designated event activities and facilities where specified.

2.3. The precise services included in each booking will be stated in the relevant event description, promotional information or booking confirmation.
2.4. Your booking covers only the services expressly identified as included in your chosen participation pass.
2.5. Unless expressly stated otherwise, Fit ESCAPE does not provide or sell flights, accommodation, airport transfers, travel insurance or other independent travel arrangements.

3. Booking and Confirmation

3.1. Bookings may be made through the Fit ESCAPE website or other authorised booking channels.
3.2. To secure a place, participants must complete the required booking information and pay the applicable deposit or other initial payment stated for the event.
3.3. A booking will be considered confirmed once:

The required booking information has been submitted.
The applicable deposit has been successfully received.
Fit ESCAPE has issued a booking confirmation or otherwise confirmed acceptance of the booking.

3.4. Payment of a deposit does not guarantee a place until the booking has been accepted by Fit ESCAPE.
3.5. Places may be limited and are offered subject to availability.
3.6. Participants are responsible for ensuring that all information supplied during booking is accurate and complete.
3.7. Any errors or changes to booking information must be communicated to Fit ESCAPE as soon as possible.
3.8. If a participant books on behalf of another person or multiple participants, the person making the booking is responsible for ensuring that all participants receive and understand the applicable booking information and Terms.

4. Prices, Deposits and Payments

4.1. All participation prices will be published in the relevant event information or booking details.
4.2. Prices will normally be displayed in GBP (£), unless another currency is expressly stated.
4.3. A deposit is required to secure a place where specified in the event booking information.
4.4. The deposit amount, remaining balance and payment deadline will be communicated before the participant completes their booking.
4.5. The remaining balance must be paid by the deadline stated in the booking confirmation or event-specific payment schedule.
4.6. Depending on the event, the remaining balance may be payable before departure, on arrival or by another expressly agreed date.
4.7. Participants are responsible for ensuring that all payments are made in full and on time.
4.8. If a payment is not received by the specified deadline, Fit ESCAPE may contact the participant and provide an opportunity to resolve the outstanding payment.
4.9. If payment remains outstanding after reasonable notice, Fit ESCAPE may cancel the booking in accordance with these Terms. Any amount retained or payable following cancellation will be assessed in accordance with the applicable cancellation provisions and consumer law.
4.10. Any bank charges, currency conversion fees or transaction fees imposed by the participant's bank or payment provider remain the participant's responsibility.
4.11. A booking is not fully paid until all required participation fees have been received.

5. Designated Accommodation and Independent Travel Arrangements

5.1. Designated Accommodation Requirement
For certain Fit ESCAPE events and international fitness experiences, participants may be required to stay at a designated hotel or accommodation venue specified by Fit ESCAPE. This requirement will be communicated in the relevant event description and booking information before participants complete their booking. Access to certain scheduled fitness sessions, group activities, hotel facilities or event arrangements may depend on participants staying at the designated accommodation and complying with the applicable hotel access requirements. Participants must carefully check the accommodation requirements before confirming their participation.
5.2. Independent Accommodation Bookings
Participants are responsible for independently arranging and paying for their own accommodation. Reservations must be made directly by the participant with their chosen hotel, travel agency, tour operator or other accommodation booking provider. Fit ESCAPE does not make accommodation reservations, allocate individual rooms, collect accommodation payments or enter into accommodation contracts on behalf of participants. The accommodation contract is between the participant and the relevant accommodation provider or travel agency.
5.3. Negotiated Group Accommodation Rates
For selected events, Fit ESCAPE may negotiate preferential accommodation rates with a designated hotel. Where available, Fit ESCAPE may communicate the negotiated rate and relevant booking instructions to participants. Participants remain responsible for contacting the hotel or relevant booking provider, making their own reservations and paying the provider directly. Any negotiated rate is subject to availability and the hotel's applicable booking conditions. Fit ESCAPE does not guarantee room availability, specific room types or individual accommodation preferences.
5.4. Flights and Travel Arrangements
Participants are responsible for independently arranging and paying for all travel required to attend a Fit ESCAPE event. Travel arrangements may include:

Flights.
Airport transfers.
Rail or other transport.
Car hire.
Combined flight, accommodation and transfer arrangements purchased through a tour operator or travel agency.

Participants may choose to arrange these services separately or purchase them together through a travel provider of their choice.
Fit ESCAPE does not sell flights, provide airport transfers, make travel reservations, collect payments for travel arrangements or act as an intermediary in participants' travel bookings.
5.5. Accommodation and Travel Costs
Unless expressly stated otherwise in the event-specific booking information, accommodation, flights, transfers and other travel expenses are not included in the Fit ESCAPE participation fee. Participants are responsible for checking and accepting the prices, booking conditions, payment requirements, cancellation policies and any additional charges imposed by their chosen providers.
5.6. Compliance with Accommodation Requirements
Where staying at a designated hotel is a condition of participation, participants who arrange accommodation elsewhere may be unable to access certain event facilities or participate in some or all scheduled activities. Participants must ensure that their accommodation arrangements meet the requirements communicated for their chosen event before making non-refundable travel or accommodation commitments. Any consequences arising from accommodation arrangements that do not meet the stated requirements will be considered in accordance with the event-specific booking conditions and applicable consumer law.
5.7. Independent Travel Provider Responsibilities
Where participants purchase flights, accommodation, transfers or combined travel arrangements from a third-party provider, the relevant booking contract is between the participant and that provider. Participants are responsible for dealing directly with the provider regarding travel confirmations, amendments, cancellations, refunds, delays and other matters relating to those arrangements. This provision does not exclude any responsibility or liability that Fit ESCAPE may have under applicable law.

6. What Is Included in Your Participation Pass

6.1. Each Fit ESCAPE event will have its own description of included services.
6.2. Depending on the event, the participation pass may include:

Scheduled fitness sessions.
Access to specified group activities.
Participation in organised fitness workshops.
Access to selected event experiences.
Other services expressly listed in the event information.

6.3. The booking confirmation and event-specific information will take precedence in identifying the services included in your particular participation pass.
6.4. Any additional activities, excursions, meals, entertainment or services not expressly stated as included must be arranged and paid for separately by the participant.6.5. Fit ESCAPE does not guarantee that optional activities or third-party experiences will be available unless specifically confirmed in writing.

7. What Is Not Included

Unless expressly stated otherwise in the event description or booking confirmation, the participation fee does not include:

Flights and international travel.
Accommodation and hotel charges.
Airport transfers and local transport.
Travel or medical insurance.
Visa fees, passports or other travel documentation.
Meals, drinks and personal refreshments.
Optional excursions and additional activities.
Personal purchases and expenses.
Any other service not expressly identified as included.

Participants are responsible for budgeting for and arranging these additional expenses.

8. Event Programme, Instructors and Activities

8.1. Fit ESCAPE will make reasonable efforts to deliver the programme advertised for each event.
8.2. Programme details, session times, activities and instructors will be communicated in the event information or during the event.
8.3. Fit ESCAPE reserves the right to make reasonable adjustments where necessary, including changes to:

Session schedules and timings.
Fitness instructors or presenters.
Activity locations.
The order of scheduled sessions.
Activities or experiences affected by weather, safety or operational circumstances.

8.4. Where a change is necessary, Fit ESCAPE will endeavour to provide an alternative of a reasonably comparable nature where practical.
8.5. Any significant changes or cancellation of a substantial part of the advertised programme will be handled in accordance with applicable consumer rights and these Terms.
8.6. Participation in optional activities is voluntary. Participants may choose not to take part in an activity, subject to any event-specific access conditions.

9. Participant Responsibilities

9.1. Participants are expected to:

Arrive at scheduled sessions and activities on time.
Follow reasonable instructions from Fit ESCAPE organisers, instructors and authorised staff.
Respect other participants, instructors, hotel personnel and local service providers.
Behave responsibly and respectfully throughout the event.
Follow the rules and regulations of the hotel, venue and activity providers.
Respect local laws, customs and cultural expectations.
Wear appropriate clothing and footwear for scheduled fitness activities.
Provide accurate booking and health information.
Notify Fit ESCAPE of any relevant change in their health or ability to participate.

9.2. Participants must not engage in behaviour that endangers themselves or others, disrupts the programme, involves harassment or discrimination, or damages property.
9.3. Fit ESCAPE reserves the right to restrict or remove a participant from an activity where their behaviour or condition presents a genuine safety concern or seriously disrupts the experience of others.
9.4. Where reasonably practicable, Fit ESCAPE will explain the concern and give the participant an opportunity to address it.
9.5. Removal from an activity or event will be proportionate to the circumstances. Any decision concerning refunds or outstanding payments will be assessed in accordance with applicable law and the circumstances of the incident.

10. Health, Fitness and Medical Suitability

10.1. Fit ESCAPE events may involve physical activity, including rebound fitness, jumping, dance, aerobic exercise and other forms of group movement.
10.2. Participants are responsible for considering their own physical condition and whether they are suitable to take part in the advertised activities.
10.3. Participants must provide accurate information about relevant medical conditions, injuries, physical limitations, pregnancy or other circumstances that may affect their ability to participate safely.
10.4. Participants may be asked to complete a separate Health & Fitness Declaration and Participation Waiver before taking part.
10.5. Where appropriate, participants should seek advice from a qualified healthcare professional before participating.
10.6. Participants must inform Fit ESCAPE if their health or physical condition changes before or during the event in a way that may affect their safe participation.
10.7. Fit ESCAPE may restrict participation in particular activities where there is a reasonable safety concern.
10.8. Participants must follow reasonable safety instructions and use equipment correctly.
10.9. Nothing in these Terms removes Fit ESCAPE's duty to exercise reasonable care or excludes any liability that cannot legally be excluded.

11. Cancellations by Participants

11.1. Participants who wish to cancel their booking must notify Fit ESCAPE in writing using the official contact email or another authorised written communication channel.
11.2. The date on which Fit ESCAPE receives the cancellation notice will normally be used to calculate the applicable cancellation period.
11.3. Cancellation charges may apply where a participant cancels after their booking has been confirmed.
11.4. Any amount retained by Fit ESCAPE following a participant cancellation must be fair, reasonable and proportionate to the direct losses and costs arising from that cancellation, taking account of any costs saved or amounts recovered.
11.5. The applicable cancellation amount may take into consideration:

The time remaining before the event.
Costs already incurred or committed by Fit ESCAPE.
Non-recoverable supplier or organisational expenses.
The administrative costs directly resulting from the cancellation.
Whether the participant's place can reasonably be filled by another person.
Any other relevant circumstances.

11.6. The deposit is intended to secure the participant's place and may be retained in whole or in part where justified by reasonable, non-recoverable costs or losses resulting from the cancellation.
11.7. Payment of a deposit does not mean that the deposit is automatically non-refundable in every circumstance. Any refund entitlement will be determined in accordance with the applicable law and the circumstances of the cancellation.
11.8. If a participant cancels after paying the full participation fee, any refund will be calculated using the same principles, taking account of the payments received and the reasonable losses arising from the cancellation.
11.9. Where a participant has a statutory cancellation right, that right will take precedence over any conflicting provision in this section.

12. Transfers and Substitutions

12.1. Participants may request to transfer their booking to another person or to a future Fit ESCAPE event.
12.2. All transfer requests must be submitted in writing and are subject to Fit ESCAPE's approval.
12.3. A substitute participant must meet the applicable eligibility, health, age and event requirements and complete all necessary booking information and declarations.
12.4. Transfers may be subject to reasonable administrative charges where applicable and where communicated to the participant in advance.
12.5. A transfer to another event is not guaranteed and will depend on availability, pricing and the conditions of the alternative event.
12.6. Where a transfer is approved, any difference in participation fees must be settled before the transfer is confirmed.
12.7. Approval of a transfer does not automatically amend or transfer any independent hotel, flight or travel booking. Participants must contact their travel providers directly regarding any required changes.

13. Cancellations or Changes by Fit ESCAPE

13.1. Fit ESCAPE will make reasonable efforts to deliver each event as advertised.
13.2. In certain circumstances, Fit ESCAPE may need to change, postpone or cancel an event.
13.3. Reasons may include:

Insufficient participant numbers.
Venue or facility unavailability.
Instructor or essential personnel unavailability.
Health and safety concerns.
Government restrictions or travel advisories.
Events beyond Fit ESCAPE's reasonable control.
Other circumstances making it impractical or unsafe to deliver the event.

13.4. Where Fit ESCAPE needs to make a significant change to an event, participants will be informed as soon as reasonably practicable.
13.5. Where Fit ESCAPE cancels an event before it takes place, participants will be informed and offered any refund, alternative or other remedy required by applicable law.
13.6. Where an event is postponed or rescheduled, participants will be informed of the proposed alternative dates and any applicable options available to them.
13.7. Fit ESCAPE will not automatically retain participant payments where an event is cancelled and the participant has not received the contracted services. Any deductions or alternative arrangements must be consistent with applicable law.
13.8. Participants should be aware that independently booked flights, accommodation and transfers may have separate cancellation or amendment conditions. Fit ESCAPE cannot amend or cancel those arrangements on a participant's behalf.
13.9. Nothing in this section limits any additional rights participants may have under the Package Travel and Linked Travel Arrangements Regulations 2018, as amended, or other applicable legislation.

14. Unavoidable and Extraordinary Circumstances

14.1. Fit ESCAPE may be affected by circumstances beyond its reasonable control, including:

Severe weather and natural disasters.
Fires, floods or other serious incidents.
War, terrorism, civil unrest or political instability.
Epidemics, pandemics or public health emergencies.
Government restrictions or border closures.
Venue closures or serious infrastructure disruption.
Other events that make delivery unsafe, unlawful or impracticable.

14.2. Where such circumstances arise, Fit ESCAPE will assess the situation and take reasonable steps to protect participants and communicate relevant information.
14.3. Where possible, Fit ESCAPE may propose alternative arrangements, revised schedules or rescheduled dates.
14.4. Any cancellation, refund, credit or alternative arrangement will be determined in accordance with the applicable contract, consumer rights and any relevant statutory travel regulations.
14.5. Participants remain responsible for contacting their independent travel and accommodation providers regarding any travel disruption or associated claims.
14.6. Nothing in this section excludes any statutory right to a refund or other remedy.

15. Third-Party Providers and Independent Services

15.1. Certain event experiences may involve independent hotels, venues, excursion providers, guides, transport providers or other third-party businesses.
15.2. Where participants independently purchase services from these providers, their arrangements are governed by the relevant provider's own booking contract and conditions.
15.3. Participants are responsible for reviewing the terms, safety information and requirements of any independent provider before purchasing or participating in its services.
15.4. Where Fit ESCAPE organises or includes a third-party activity as part of its own advertised programme, Fit ESCAPE's responsibilities will be determined by the actual arrangements and applicable law.
15.5. Nothing in these Terms excludes or restricts any responsibility Fit ESCAPE may have for services it is legally responsible for providing.

16. Insurance

16.1. Participants are strongly advised to obtain suitable travel insurance for international events.
16.2. Insurance should be appropriate to the participant's travel arrangements and the activities they intend to undertake.
16.3. Participants should check that their policy includes, where relevant:

Medical treatment and emergency assistance.
Emergency evacuation and repatriation.
Travel cancellation and curtailment.
Travel delays and missed connections.
Personal belongings and baggage.
Activities involving rebound fitness, jumping, dance or other exercise, where relevant.

16.4. Participants are responsible for checking policy exclusions, medical conditions and activity restrictions.
16.5. Fit ESCAPE does not provide individual travel or medical insurance unless expressly stated otherwise.

17. Travel Documents and Entry Requirements

17.1. Participants are responsible for ensuring that they hold valid travel documents and meet all entry requirements for their chosen destination.
17.2. This may include:

Valid passports.
Visas or entry permits.
Required vaccinations or health documentation.
Immigration and customs requirements.
Any other documentation required by the destination or transit countries.

17.3. Participants should check official government travel advice and destination entry requirements before departure.
17.4. Fit ESCAPE is not responsible for denied boarding, refused entry, visa refusal or other travel problems resulting from a participant's failure to meet applicable requirements.
17.5. This section does not exclude any responsibility Fit ESCAPE may have under applicable law.

18. Photography, Video and Media Policy

18.1 Photography and Video During Events
Photographs and video recordings may be taken during Fit ESCAPE fitness holidays, retreats, workshops and group activities to document the event, capture shared experiences and promote future Fit ESCAPE events. Photography and video may be undertaken by Fit ESCAPE organisers, authorised photographers or designated event representatives.
18.2 Use of Images and Recordings
Where a participant has provided the relevant consent, Fit ESCAPE may use identifiable photographs and video recordings for:

The official Fit ESCAPE website.
Fit ESCAPE social media accounts, including Instagram, Facebook, TikTok and YouTube.
Promotional campaigns and advertising.
Event announcements and future holiday promotions.
Newsletters and digital publications.
Printed promotional materials and brochures.

Images may be cropped, resized or edited for publication, provided they are not used in a misleading, degrading or inappropriate context. Fit ESCAPE will not sell identifiable participant photographs or videos to unrelated third parties for their independent commercial advertising.
18.3 Participant Choice and Consent
Participation in Fit ESCAPE events does not require participants to consent to promotional photography or video use. Participants will be given a clear choice to either:

Agree to the use of their identifiable photographs and video recordings for the promotional purposes described in this section; or
Decline permission for such use.

This choice is voluntary and will not affect a participant's ability to book or participate in a Fit ESCAPE event. Where consent is provided, Fit ESCAPE may use the relevant images and recordings for the purposes described in this section.
18.4 Participants Who Decline Consent
Participants who do not consent to promotional photography or video use should inform Fit ESCAPE when making their booking or before the event begins. Fit ESCAPE will take reasonable steps to avoid intentionally including non-consenting participants in identifiable promotional photographs and recordings. As events may involve group activities and shared spaces, incidental background appearances may occasionally occur. Fit ESCAPE will respond appropriately to any concerns raised by participants.
18.5 Withdrawal of Consent
Participants may withdraw their photography and video consent at any time by contacting Fit ESCAPE in writing. Following withdrawal, Fit ESCAPE will stop using the participant's identifiable images for new promotional purposes where consent is the applicable legal basis. Fit ESCAPE will take reasonable steps to remove or stop using relevant content from platforms and materials under its control where practicable. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn. Fit ESCAPE cannot guarantee the removal of content already downloaded, copied, shared or reposted by independent third parties.
18.6 Social Media and Third-Party Platforms
Participants acknowledge that content published on social media and other online platforms may be viewed, shared or downloaded by other users. Third-party platforms operate under their own privacy policies and terms of service. Fit ESCAPE cannot control how independent users subsequently use publicly available content.
18.7 Personal Data
Identifiable photographs and video recordings may constitute personal data under applicable data protection legislation. Fit ESCAPE will process such information in accordance with its Privacy Policy and applicable data protection requirements. Further information about the collection, use, storage, retention and sharing of personal data is provided in the Fit ESCAPE Privacy Policy.

19. Personal Belongings

19.1. Participants are responsible for their personal belongings, valuables, travel documents and equipment throughout the event.
19.2. Participants should take reasonable precautions to protect their possessions and use hotel or venue security facilities where available.
19.3. Any loss, theft or damage should be reported to the relevant hotel, venue or authority as appropriate.
19.4. Nothing in this section excludes liability where Fit ESCAPE is legally responsible for loss or damage.

20. Complaints and Customer Support

20.1. Fit ESCAPE aims to provide a positive, safe and well-organised experience.
20.2. Participants who have concerns or complaints should raise them with an event organiser as soon as reasonably possible so that an opportunity to resolve the issue can be provided.
20.3. If the matter cannot be resolved during the event, participants should submit their complaint in writing to:
Email: movxgroup@gmail.com
20.4. Complaints should include the participant's name, event name, booking reference and a clear description of the concern.
20.5. Fit ESCAPE will review complaints fairly and respond within a reasonable timeframe.
20.6. Nothing in this section restricts a participant's right to seek independent advice or pursue any legal remedy available to them.

21. Liability

21.1. Fit ESCAPE will exercise reasonable care and skill in providing the services it has agreed to deliver.
21.2. Participants acknowledge that physical fitness activities involve inherent risks, including the possibility of falls, strains, sprains, impact injuries or other physical injury.
21.3. Participants are responsible for considering their own suitability for the activities and following reasonable safety instructions.
21.4. Fit ESCAPE does not exclude or limit liability for:

Death or personal injury caused by negligence.
Fraud or fraudulent misrepresentation.
Any breach of statutory duty that cannot legally be excluded.
Any other liability that cannot be excluded or limited under applicable law.

21.5. Subject to the above, Fit ESCAPE will only be responsible for losses that are reasonably foreseeable and arise from a breach of its contractual or legal obligations.
21.6. Fit ESCAPE is not responsible for the independent acts or omissions of a travel provider with whom a participant has entered into a separate contract, except where applicable law provides otherwise.
21.7. Nothing in these Terms affects a participant's statutory consumer rights.

22. Data Protection and Privacy

22.1. Fit ESCAPE collects and processes personal information in connection with bookings, event organisation, customer communications and participant safety.
22.2. Personal information may include contact details, booking information, emergency contact details and health information where necessary.
22.3. Health information is treated as special category personal data and will be processed in accordance with applicable data protection law.
22.4. Further details about how personal information is collected, used, stored and shared are provided in the Fit ESCAPE Privacy Policy.
22.5. By making a booking, participants acknowledge that their personal information will be processed as described in the applicable Privacy Policy. Any consent required for particular processing will be obtained separately.

23. Age and Participation Eligibility

23.1. Each event may have specific age, health or participation eligibility requirements.
23.2. These requirements will be communicated in the relevant event information.
23.3. Participants must not provide false information about their age or eligibility.
23.4. Where an event permits participants under the age of 18, additional parent or legal guardian consent and supervision requirements may apply.
23.5. Unless an event expressly states otherwise and appropriate arrangements have been confirmed, bookings must be made by adults aged 18 or over.

24. Intellectual Property

24.1. Fit ESCAPE names, branding, logos, website content, photographs, promotional materials and original event materials are owned by or used under licence by MovX Group Ltd or their respective rights holders.
24.2. Participants may not reproduce, distribute, commercially exploit or use Fit ESCAPE branding or materials without prior written permission.
24.3. Participants may take personal photographs and videos during events, provided they respect the privacy and consent choices of other participants and comply with venue rules.

25. International Events and Applicable Travel Regulations

25.1. International events may be subject to additional destination-specific requirements and information.
25.2. Participants are responsible for complying with local laws, regulations, venue requirements and reasonable safety instructions.
25.3. Additional event-specific information may be provided before departure or during the booking process.
25.4. The legal classification of any travel or holiday arrangements will be determined by the actual services supplied, the booking arrangements and applicable law.
25.5. Where the Package Travel and Linked Travel Arrangements Regulations 2018, as amended, apply to an event or booking, the relevant statutory protections and obligations will apply and take precedence over any inconsistent provision in these Terms.
25.6. Nothing in these Terms is intended to exclude, restrict or contract out of any statutory obligations or participant rights that apply to Fit ESCAPE.

26. Amendments to These Terms

26.1. Fit ESCAPE may update these Terms from time to time to reflect changes in its services, operational arrangements or applicable law.
26.2. The version applicable to a confirmed booking will normally be the version provided to the participant at the time the booking contract was concluded.
26.3. Any material change to an existing booking will be communicated to the participant and will be subject to applicable contractual and consumer rights.
26.4. Updated Terms will be published on the Fit ESCAPE website with a revised effective date.

27. Governing Law and Jurisdiction

27.1. These Terms are governed by the laws of England and Wales, subject to any mandatory consumer protection laws that may apply.
27.2. Any dispute will be dealt with by the courts of England and Wales, except where applicable consumer law gives a participant the right to bring proceedings in another jurisdiction.
27.3. Nothing in this section removes any mandatory legal rights available to participants in their country of residence.

28. General Provisions

28.1. If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply so far as legally possible.
28.2. A failure or delay by Fit ESCAPE to exercise a right under these Terms does not automatically waive that right.
28.3. These Terms, together with the relevant event description, booking confirmation and applicable additional conditions, form the contractual documents governing the participant's booking.
28.4. Where there is a conflict between these general Terms and a specific event condition, the event-specific condition will apply only to the extent that it clearly identifies the relevant difference and is legally valid.
28.5. Nothing in these Terms is intended to remove or restrict any statutory rights or protections available to participants.

29. Website Access and Acceptable Use

29.1. The Fit ESCAPE website is provided to give visitors information about our fitness holidays, retreats, events, services and booking opportunities.
29.2. Visitors may access and use the website for lawful personal and informational purposes, including viewing event information, making enquiries and submitting bookings.
29.3. You agree not to:

Use the website for any unlawful, fraudulent or misleading purpose.
Attempt to gain unauthorised access to the website, its hosting environment, systems or data.
Introduce viruses, malicious software or other harmful material.
Interfere with the operation, security or availability of the website.
Copy, reproduce, distribute or commercially exploit website content, photographs, branding or other materials without prior written permission, except where permitted by law.
Use automated systems to extract or collect website content without our permission.

29.4. Fit ESCAPE makes reasonable efforts to ensure that the information published on its website is accurate and up to date. However, event details, prices, availability, schedules, photographs and promotional information may change. The specific information provided during the booking process and in your booking confirmation will apply to your booking.
29.5. We do not guarantee that the website will always be available, uninterrupted or free from technical errors. We may temporarily suspend access for maintenance, updates, security reasons or circumstances beyond our reasonable control.
29.6. The website may contain links to external websites or third-party services. These are provided for convenience and information. Fit ESCAPE does not control the content, security or privacy practices of independent third-party websites. Visitors should review the relevant third party's terms and privacy information before using its services.
29.7. We take reasonable steps to protect the website and its users. However, visitors are responsible for using appropriate security measures on their own devices and for keeping any account or payment information confidential where applicable.
29.8. Nothing in this section excludes or limits any liability or statutory rights that cannot legally be excluded or limited.

30. Contact Details

For booking enquiries, cancellations, amendments or complaints, please contact:

Fit ESCAPE
A trading name of MovX Group Ltd
Website: www.fitescapeholidays.com
Email: movxgroup@gmail.com
Company registration number: 16885534
Registered office: Unit A, 82 James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE

By completing a booking and accepting these Terms, you acknowledge that you have had the opportunity to read and understand the applicable Booking Terms & Conditions.